Conditions for Chargeable IT Support Services Rates for Devices

IT services rates quoted here exclude parts and any software which may be required to complete your IT service. We can help customers source the required hardware, software licensing and related technology, but these are charged separately and payment will be required upfront before proceeding.

For Ad-hoc IT support services and computer repairs, there is a chargeable diagnostics fee per device. For example, if you have a desktop PC and an Apple Macintosh system that require services or repairs, then these are treated as separate serviceable items and diagnostics feee applied individually, unless otherwise agreed by our IT services engineer and prior to assessment commencing.

 

Additional Notes:

  • Out of hours call out labour costs will be charged at 1.6x the hourly rate and double rate for emergency IT Support during bank holidays.
  • All prices are exclusive of VAT chargeable at 20%.

 

Fixed Monthly Fee IT Support Contracts

If you operate a business and looking for fixed budget IT support, then our IT Support contract is the perfect choice for you.

IT Services for Your Tech Needs

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