• Why assign work to an IT Support comany when you already know what will be good for your business?
• Why delegate the work to outsourced IT professionals if you can do much better using internal IT staff?
• You know what is best for your business, and you don’t need another IT company to deal with things that you can handle by yourself, or better yet, with the help of in-house IT Support personnels.

The fundamental truth is, every business (big and small) needs IT help in one way or another and necessessity sometimes  calls for the utilisation of external technology partners and skillsets that enable you to achieve high quality outcomes within short timescales! What does this mean for business customers whodo not have the technical skills to look after their IT support needs?

• Why assign work to an IT Support comany when you already know what will be good for your business?
• Why delegate the work to outsourced IT professionals if you can do much better using internal IT staff?
• You know what is best for your business, and you don’t need another IT company to deal with things that you can handle by yourself, or better yet, with the help of in-house IT Support personnels.

The fundamental truth is, every business (big and small) needs IT help in one way or another and necessessity calls for the utilisation of external technology partners and skillsets that enable you to achieve high quality outcomes within short timescales!

Let's face it, hiring in-house IT support staff can be expensive. For many businesses, it makes financial sense to outsource their technology services management to an IT support company with the right expertise and professional credentials.

Imagine running your start-up, small business or medium-sized company in the UK while relying on ongoing proactive IT support. With in-house IT support staff, there are numerous factors to consider. For starters, your internal IT team will need training to keep up with software, hardware and fast-paced technology changes. Secondly, IT staff salary package will make up a significant proportion of your business outgoings which while important, does not really contribute to real value-added benefits nor justify core business function costs.

But saving costs isn’t just about paying wages. There are other factors that make IT outsourcing more feasible than saving money. For instance, let's consider busineses who adopt the tranditional and agile project delivery models. There will a huge dependency on having the right blend of business and technical resources to make technology work for you. Especially in a world where cloud technology is enabling businesses to move at faster pace, there are now key factors for consideration including time spent working on projects, the quality of the work, and the ease of working with internal IT teams.

Now, let’s compare that with the benefits you gain by opting for a fully managed IT Support contract from a local IT services company where teams are already managed without you having to hire anyone yourself.

There are many IT services that can be considered non-core business functions that can be offloaded and managed by your third-party IT Support provider. Typically, IT Serviecs with core specialism will fit this category, as well as those which, while important could free up staff time to focus on more strategic initiatives. Example of possible services for IT outsourciing could include antivirus protection / cyber security, data backup and ongoing IT support.

Businesses who understand this concept can benefit tremendously from the economy of scale that these outsourced IT services offer. For example, some small business may decide to actively take care of delicate areas which although seems to be working, prove to be difficult to manage in the end.

Although there are cost elements associated with outsourcing business IT Support, there can be far higher costs and risks for improper maintainance and looking after an IT technology landscape yourself.

The Benefits of Professional Business IT Support Company

IT outsourcing also offers numerous benefits including:

• The availability of expert system management and support without the associated inhouse costs. Having a professional IT support contract can help to mitigate against risks which could affect system security, buiness continuity or introduce unexpected technology complexities.
• For small business the key attraction is readily realised by the presence of IT support engineers with a broad range of expertse and offering similar support to other commercial customers. That said, even organisations with their own IT support can benefit from the added value of outsourcing selected segment of their IT services.
• Another advantage of choosing to outsource your IT Support is that a business can choose which individual services to allocate to their third-party IT Services provider. Different services can be provided by different suppliers, although this may involve additiuonal relationship management and contractual agreement.

Every business needs reliability and an IT Support partnership that drive value and help to boost productivity. At Solid Rock IT UK, we offer bespoke IT support services that is tailored to meet the needs of your business, technology requirements and cyber security constraints.

Moving Forward With Your IT Outsourcing & Service Contract

If you are frustrated with your existing IT services provider or simply looking for a change to an IT Support contract that delivers value for money, we'd love to hear from you. As a London based IT Support company offering technology services across business niche, our team of engineers are readily available to help you.

What would it take to move your IT Support to the next level? Get in touch today and let us know. Maybe this could be the start of having your very own Outsourced IT Support Services for businesses that make technology work properly for you.