CUSTOMER IT SERVICES REVIEWS

They are expert WiFi installation specialists in London! We work from home and naturally are expected to have great WiFi in this day and age. Unfortunately, this was not the case even though we upgraded to a super-fast fibre broadband package.

Big thanks to Solid Rock IT UK, their network engineers are the real WiFi installation specialists in London. These network installers truly understood what they were doing and helped us achieved high-speed, reliable wireless signal coverage throughout our home.

Now, there are no more WiFi issues and we are proud to say that we've moved our wireless connectivity into the fast lane with professional help from one of London's leading WiFi installation specialists. Our daily operations are more effective and seamless for all of our home and business needs.

We definitely recommend Solid Rock IT for all specialist wireless network installations in London and surrounding areas.

Kimberley - Paddington

I was in a desperate situation when my Mac started behaving erratically. A pesky fake antivirus, installed in a misguided attempt to replace my expired security software, had taken over my system. Every two minutes, annoying notifications popped up, and my cursor danced uncontrollably across the screen. It was an absolute nightmare!

I contacted Solid Rock IT UK, and their support engineer arrived promptly. They quickly diagnosed the issue and, with incredible skills, managed to locate and eradicate the malicious software. The engineer's expertise was evident as they navigated through complex system settings to neutralise the threat.

After the virus removal, my Mac felt rejuvenated. It was noticeably faster, and the annoying notifications were finally gone. The IT engineer also performed a thorough health check, optimizing my system for peak performance.

I was particularly impressed by the technician's patience and professionalism. They explained the process clearly and answered all my questions. Without their help, I would have been forced to reinstall my entire system, losing valuable configurations and software that were impossible to replicate.

I highly recommend Solid Rock IT UK for their exceptional virus removal service and system optimisation. They saved my Mac and restored my peace of mind. If you're facing similar dauting issues, don't hesitate to contact them; really professional and courteous geniuses!

Shaun: East Ham

I was at my wits' end with my Hikvision door entry system. After countless failed attempts with other installers, I was convinced my dual intercom system was a lost cause. That's when I reached out to Solid Rock IT UK, recommended by Hikvision themselves.

From the moment I spoke with their engineer, I knew I was in good hands. Their positive attitude, coupled with their deep understanding of Hikvision systems, was refreshing. They approached the problem with a creative and determined mindset, leaving no stone unturned.

Not only did they successfully resolved my installation issues, but they also provided valuable insights into the root cause of my system's performance challenges. Their professionalism, courtesy, and expertise were truly exceptional.

If you're facing challenges with your Hikvision door entry system, I highly recommend Solid Rock IT UK. Their ability to tackle complex installations and provide top-notch customer service is unmatched. Thank you, Solid Rock IT UK, for saving the day!

Emily - Chelsea

I was having a total meltdown with my home network until I discovered Solid Rock IT UK. They're the ultimate London tech support heroes! Their expertise in Unifi troubleshooting, Sonos setup, and remote CCTV monitoring was a game-changer.

They not only fixed my wireless connectivity issues but also taught me how to optimize my entire network. If you're struggling with any tech headaches in London, Solid Rock IT is your go-to solution!

Andrea - Kensington

We operate a family business and are often in need of small business IT support services near me services. During our online search for a flexible technology specialist, we came across Solid Rock IT UK and scheduled thier service to hel with our Ethernet cable installation services and wireless networking.

The team was to help us and now our systems are up and running properly across all zones. What's even better was the way they offered additional assessment of our network and within two days implement a robust firewall solution with load balancing and failover capabilities.

Now we can all work at high-speed without worrying about the losing internet connection should our primary broadband service stops working.

Solid Rock IT has been such a wonderful help for our business to the point where we are now using them for all onsite IT support London issues and defintely remote computer support should we need urgent technology help. Good to have found a reliable company who can provide small business IT support in London when we need it.

Martin - Putney

We needed to move office and downsize on our commercial footprint due to business changes brought about by the pandemic. Solid Rock IT UK has been awesome from the outset and helped us with logistics, technology transfer and final setup at the new location. With many of our staffs now working from home, we needed help to fit everything together without the inconveniences of downtime.

Their engineers were truly fantastic, patient and above all reliable. We couldn't have done this on our own and thanks to the team, we are now on a new IT transformation path that make technology work successfully for us.

Happy days and we are now using their services for any IT Support issues we have going forward.

Ben - Central London