Mac Lifesaver - Expert Mac Virus Removal and System Optimisation

I was in a desperate situation when my Mac started behaving erratically. A pesky fake antivirus, installed in a misguided attempt to replace my expired security software, had taken over my system. Every two minutes, annoying notifications popped up, and my cursor danced uncontrollably across the screen. It was an absolute nightmare!


I contacted Solid Rock IT UK, and their support engineer arrived promptly. They quickly diagnosed the issue and, with incredible skills, managed to locate and eradicate the malicious software. The engineer's expertise was evident as they navigated through complex system settings to neutralise the threat.


After the virus removal, my Mac felt rejuvenated. It was noticeably faster, and the annoying notifications were finally gone. The IT engineer also performed a thorough health check, optimizing my system for peak performance.


I was particularly impressed by the technician's patience and professionalism. They explained the process clearly and answered all my questions. Without their help, I would have been forced to reinstall my entire system, losing valuable configurations and software that were impossible to replicate.


I highly recommend Solid Rock IT UK for their exceptional virus removal service and system optimisation. They saved my Mac and restored my peace of mind. If you're facing similar dauting issues, don't hesitate to contact them; really professional and courteous geniuses!

Shaun: East Ham

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Frequently Asked Questions

We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.

Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.

We can also provide onsite visits for on-demand project solutions and IT consultancy.

As an outsourced IT support customer, whenever your have an Apple Mac or Windows computer problem, you can contact us in the first instance to log a support ticket via our IT helpdesk portal. We can then schedule either an onsite visit or remote computer support session to quickly sort this out for you.

We've made it easy for you you to log your IT Support Ticket.

  • By telephone
  • By email
  • By clicking on the remote IT support tool on your PC or Apple Mac computer to generate a request notification.

Yes. Our qualified team of IT support engineers have extensive experience with Apple Mac support and Microsoft Windows computer repairs, so we are well able to address both hardware and software issues for business and home users.

Many of our clients have a mixture of Windows computers and Apple Mac devices within their home or busines environment. This means you can trust our expertise to provide professional computer support and resolve the technical IT issue at hand.

Yes, if you would like remote IT support via remote telephone support session or connection to your computer via the internet, we can help you via both service options. This means you can get Remote IT Support for hardware and software challenges anywhere in the world, with just a simple IT service enquiry and having an internet connection.