IT Services for the Retail Sector

Technology is changing the way the retail sector offer products and services to customers. There is a major shift from traditional sales model to a combination of digital and in-store approach. Customers are expectations demands a more seamless experience which in turn require a robust IT solution and technical support arrangement in place. Adaptable IT infrastructure, business system applications and cyber security solutions are providing retailers with valuable customer insights for comprehensive marketing strategies.

IT Solutions & Support for Retailers

Solid Rock IT UK works with retailers to improve customer service and business productivity. We offer solutions that range from system design through to implementation of IT infrastructure, storage solutions to back-office system maintenance. Retailers can also benefit from our bespoke IT support services that meet their daily and peak season demands. Our flexible managed services enable retailers to concentrate on their core business while we focus on technology availability and ongoing support.
As part of our IT support services to retailers we our engineers are specialists in hardware failure resolution and include PCs, servers, printers, storage, cloud migration and electronic point-of-sale systems (EPOS).

Your IT Support Benefits

  • Technology audit and asset management solutions.
  • Advise on IT hardware purchase or lease options.
  • IT strategy for software licensing and application architecture roadmap.
  • Proactive maintenance for your IT infrastructure, covering Windows & Apple Mac, servers, NAS Drives & network resources.
  • Ongoing IT support for Microsoft Office 365 & G-suite platforms.
  • Strategic IT security and cyber security solutions to protect your business.

Why Choose Us for your IT and Cloud Requirements?

We listen and work closely with you our customers, in the spirit of partnership to understand and resolve challenges affecting IT hardware, software, cyber security and other technology concerns within your home or business. With years of quality end-to-end IT support services delivery under our belt, we have the expertise to design robust technical solutions, implement technologies that address your unique business requirements and proactively help you solve IT support issues.

Small Business IT Support London

Outsourced IT Support To Help You Succeed

We provide outsourced IT support to businesses across London, with end-to-end technology solutions that works. Our enterprise-grade IT maintenance services help companies across industry sectors boost productivity, maintain compliance and succeed.


Managed IT Support

Fully managed IT Support in London with proactive system maintenance and technology solutions for your business. Proactive system monitoring that works.


IT Consultancy

IT consultancy with technology project expertise that adds value to your strategic business solutions and IT architecture roadmap.


Cyber Security

Protect your systems and data against security threats and cyber attacks. Boost compliance, reduce IT security risks and make your IT environment secure.


Digital Marketing

Boost organic search traffic to your site with SEO services. Convert targeted leads into buying customers and increase revenue.


Email Migration

Managed email migration services to Office 365 for reduced downtime, increased data security and business productivity.


Data Backup

Complete data backup and business continuity solutions that help your business to stay safe and recover from unexpected disasters.



Your Business IT Support / Solution Quote

To determine what your Ad-hoc IT Services or monthly Business IT Support Contract costs could be, simply complete the IT Services form below with details about your technology and business requirements and we'll be happy to process your quote


Frequently Asked Questions

We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.

Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.

We can also provide onsite visits for on-demand project solutions and IT consultancy.

Whenever your have an IT Support problem, you can contact us in the first instance to log a ticket via our IT Support Helpdesk. We can then schedule a session to quickly sort this out for you.

We've made it easy for you you to log your IT Support Ticket.

  • By telephone
  • By email
  • By clicking on the Remote support on your PC or Apple Mac computer to generate a request notification.

Yes. Our qualified team of engineers have extensive experience with Apple Mac and Microsoft computers and able to address both hardware and software issues. Many of our clients have a mixture of Windows and Apple Mac systems within their IT environment, which means you are in capable hands.

Yes, if you would like remote support via telephone or direct connection to your computer via the internet, we can help you. This means you can get IT Support for hardware and software challenges anywhere in the world with just a simple contact and internet connection.

Your IT Contract Benefits

Boost Your Productivity


IT Support London

We offer Outsourced IT Support to businesses across London as well as cybersecurity solutions and IT Consultancy for technology projects across Greater London and Essex. Boost productivity with our IT Services and win.

IT Support Surrey

Get Fully Managed IT Support Services in Surrey for your business from our London based IT Services company. Our IT Support Service desk and onsite engineers are skilled at helping your business in Surrey to succeed.

IT Support Kent

Benefit from business IT Support Services for outsourced technology maintenance, cybersecurity and fully managed IT Services in Kent. Our London IT company can help you boost productivity while staying secure.

IT Support Essex

Businesses in Essex can benefit from Expert IT support solutions via our fully managed IT support services and remote helpdesk. Let us handle your technology and cybersecurity solutions with IT Support for home counties.