Solid Rock IT have been a breath of fresh air when dealing with an IT service company. From initiating my enquiry via the website, to the response less than 20 minutes later from the technician all the way through tor the end of the job I was treated as a customer first and foremost. Mark, who handled the case of my broken Laptop, was extremely courteous, informative and went beyond what was needed by explaining why, what and how the issues happened. Not only did he assist in my specific task he also helped out on my children’s computer to speed up the processor and applications, all free of charge and as an add-on to the exceptional service I received. With the hardware and software issues not resolved I would have no hesitation in recommending Solid Rock IT. It’s nice to finally have a company I can rely on and trust to deal with my IT issues quickly and efficiently.
Chris - South London