Laptop Repaired & Working Properly

Just a note to say that we were very pleased to have the laptop repaired, and it was carried out efficiently by Solid Rock IT UK on Monday. We now have the repair completed and it is great to have our appliance working again.

Jill & John - East London

Faster iMac with Hard Drive Upgraded

Solid Rock IT did a great job of installing a new hard drive on my iMac. They provided exactly what I wanted, a reliable, silent hard drive with a warranty and a dust free iMac screen. My only surprise was how quickly this non-trivial job was done.

This is clearly a very professional outfit who really do know their stuff. They have excellent attention to detail and provide a great end to end service.

Mike - Chelsea

Amazing Onsite Laptop Screen Repair

I managed to break my laptop screen, it was a real mess, all I could see were black splodges and red lines. I run my own business so I rely on my laptop for work and without it I was tied to an old VDU rendering me immobile - bad news for a client facing business. I was in a fix!

Solid Rock responded swiftly and confidently. They immediately understood the problem, gave me a straightforward quotation (without a load of caveats!), had a replacement screen delivered within 24 hours and fitted it the same day - amazing! I was utterly delighted with the service and, next time I have a problem, I'll be straight on the phone to them. I have already recommended them to friends and work associates and will continue to do so.

Cara - West London

The Best IT Services Company

Solid Rock IT have been a breath of fresh air when dealing with an IT service company.  From initiating my enquiry via the website, to the response less than 20 minutes later from the technician all the way through tor the end of the job I was treated as a customer first and foremost.  Mark, who handled the case of my broken Laptop, was extremely courteous, informative and went beyond what was needed by explaining why, what and how the issues happened.  Not only did he assist in my specific task he also helped out on my children’s computer to speed up the processor and applications, all free of charge and as an add-on to the exceptional service I received.  With the hardware and software issues not resolved I would have no hesitation in recommending Solid Rock IT.  It’s nice to finally have a company I can rely on and trust to deal with my IT issues quickly and efficiently. 

Chris - South London

Great IT Services in My Local Area

Solid Rock IT responded swiftly to my query and gave me a very reasonable quote to fix my laptop. Mark came to do the job and was informative and very professional - I 'm happy to recommend them to others and feel eased to now there's such a great local service in my area.

Susie - Central London

My Network Problems Now Sorted

I was very impressed with Solid Rock IT's service, and the way in which they went the extra mile to sort out my network problems. I would recommend Solid Rock IT without reservation.

Jason - West London

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Have IT Support Questions? We can help.

Speak to one of our IT Solutions expert today: 07951878703


Frequently Asked Questions

We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.

Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.

We can also provide onsite visits for on-demand project solutions and IT consultancy.

As an outsourced IT support customer, whenever your have an Apple Mac or Windows computer problem, you can contact us in the first instance to log a support ticket via our IT helpdesk portal. We can then schedule either an onsite visit or remote computer support session to quickly sort this out for you.

We've made it easy for you you to log your IT Support Ticket.

  • By telephone
  • By email
  • By clicking on the remote IT support tool on your PC or Apple Mac computer to generate a request notification.

Yes. Our qualified team of IT support engineers have extensive experience with Apple Mac support and Microsoft Windows computer repairs, so we are well able to address both hardware and software issues for business and home users.

Many of our clients have a mixture of Windows computers and Apple Mac devices within their home or busines environment. This means you can trust our expertise to provide professional computer support and resolve the technical IT issue at hand.

Yes, if you would like remote IT support via remote telephone support session or connection to your computer via the internet, we can help you via both service options. This means you can get Remote IT Support for hardware and software challenges anywhere in the world, with just a simple IT service enquiry and having an internet connection.