Solid Rock IT UK
IT Support London
Read some of the IT Support testimonials we received from our customers to date
We are so impressed with the service we've got from Solid Rock! It has taken us 6 months to find someone to fix the laptop and three firms have turned us down. The engineer has come to our house and this has been very convenient! We would recommend it to anyone!
Monica - Bromley
Based on the work carried out on the replacement of a faulty screen in my Macbook Pro, I'm happy to endorse Solid Rock IT and its services for a job well done. Their engineer was was very friendly and knowledgeable in his chosen area and I wouldn't have any problems recommending them in future.
Shane - North London
Just a note to say that we were very pleased to have the laptop repaired, and it was carried out efficiently by Solid Rock IT UK on Monday. We now have the repair completed and it is great to have our appliance working again.
Jill & John - East London
I managed to break my laptop screen, it was a real mess, all I could see were black splodges and red lines. I run my own business so I rely on my laptop for work and without it I was tied to an old VDU rendering me immobile - bad news for a client facing business. I was in a fix!
Solid Rock responded swiftly and confidently. They immediately understood the problem, gave me a straightforward quotation (without a load of caveats!), had a replacement screen delivered within 24 hours and fitted it the same day - amazing! I was utterly delighted with the service and, next time I have a problem, I'll be straight on the phone to them. I have already recommended them to friends and work associates and will continue to do so.
Cara - West London
Solid Rock IT did a great job of installing a new hard drive on my iMac. They provided exactly what I wanted, a reliable, silent hard drive with a warranty and a dust free iMac screen. My only surprise was how quickly this non-trivial job was done.
This is clearly a very professional outfit who really do know their stuff. They have excellent attention to detail and provide a great end to end service.
Mike - Chelsea
Solid Rock IT responded swiftly to my query and gave me a very reasonable quote to fix my laptop. Mark came to do the job and was informative and very professional - I 'm happy to recommend them to others and feel eased to now there's such a great local service in my area.
Susie - Central London
Have IT Support Questions? We can help.
Speak to one of our IT Solutions expert today: 07951878703
We’ve compiled a series of IT Support FAQs based on service requests by our customers. If there's no answer here for your immediate query, simply get in touch with us to find out more.
Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.
We can also provide onsite visits for on-demand project solutions and IT consultancy.
As an outsourced IT support customer, whenever your have an Apple Mac or Windows computer problem, you can contact us in the first instance to log a support ticket via our IT helpdesk portal. We can then schedule either an onsite visit or remote computer support session to quickly sort this out for you.
We've made it easy for you you to log your IT Support Ticket.
Yes. Our qualified team of IT support engineers have extensive experience with Apple Mac support and Microsoft Windows computer repairs, so we are well able to address both hardware and software issues for business and home users.
Many of our clients have a mixture of Windows computers and Apple Mac devices within their home or busines environment. This means you can trust our expertise to provide professional computer support and resolve the technical IT issue at hand.
Yes, if you would like remote IT support via remote telephone support session or connection to your computer via the internet, we can help you via both service options. This means you can get Remote IT Support for hardware and software challenges anywhere in the world, with just a simple IT service enquiry and having an internet connection.