View general IT Support and technology solution questions asked by our clients to help them address service requirements and decision making.
Our computer services and IT Support and consultancy services are available to businesses and home users across London, Surrey, Kent and Essex.
You can call us directly on 07951 878 703 for quick help, or use our IT Support booking form to send us details about your IT services enquiry.
You can pay us by bank transfer, cash or PayPal. Payments made via PayPal will attract a transaction fee.
Yes, in most cases we can recover your data, depending on the extent of damage to your storage media.
We also offer data backup solutions and as well as advice on how to mitigate the risk of data loss.
Yes, we no longer carry out services at our workshop. Instead, all services are carried out onsite (at your location), with repairs completed by the IT services engineer there and then.
Yes, we can setup your new computer, install all required software and security solutions to make your system safe.
We have a flexible computer services schedule and in most cases, appointments can either be completed on the same day or via next day onsite visits.
Yes, we can help you resolve issues affecting most applications including like Word, Excel, Powerpoint, Sharepoint and specialists programs used for video or audio editing (Final Cut Pro, Logic, and Adobe packages). Whether the issue is simple or complicated, we can diagnose the problem and most times able to resolve system compatibility challenges or corrupted software problems.
View Computer Services freqently asked for Mac Support and Windows computer repairs by our clients. Let the answers to these questions help you address IT services requirements for effective decision making.
Yes. We offer onsite computer services for office and PC help at home, with appointments scheduled to match your availability and convenience.
In most cases, our engineers are able to complete your computer or laptop repairs on the same day, thereby reducing the need to separate your from your data or taking your device away.
Just so you know, our computer repair services covers all areas across London, so please feel free to call us now on 07951 878 703. For other services:
Restoring data due to virus attack issues is possible in some situations. However, viruses can cause severe damages and permanently delete essential data.
If your data was lost due to virus problems, our Data Recovery Services may be able to restore deleted and other information for you.
Call us now on 07951 878 703 to discuss data recovery solution is the right service for you.
Not necessarily, sometimes your computer or laptop may need a full health check and an IT MOT to clean up useless files and others issues which may cause your system to drag beyond expectations.
Solid Rock IT UK have the techniques and tools to clean up your Computer, Laptop or Apple Mac so noticeable speed and performance is achieved.
Contact us now on 07951 878 703 for professional Computer Services and system health check.
Our laptop repair and computer maintenance services covers a various brands of computers and laptops.
This means that if your laptop is broken or need a IT MOT, we are likely to can fix it for you. We specialise in laptop repairs for well know brand as we well as custom made computers. Here are some of popular laptops brands we repaired to date:
Most users of computers and laptops will experience liquid spill with problems ranging from simple to serious. Liquid spill problems require urgent attention especially where your laptop or Apple Mac is crucial to day-to-day work or leisure activities.
Solid Rock IT UK repair laptops and computers with liquid spill faults all the time, so we should be able to solve your Apple Mac, notebook or laptop problems too. Liquid spill damages maybe extensive - as in the case of sticky hot liquids, we may recommend hardware changes and in extreme cases a new replacement for your damaged Apple Mac, Notebook or Laptop.
View Mac Support freqently asked for Mac Support and covering both hardware repairs and software support requests by our clients. Let answers to these FAQs help you to address IT services requirements for effective decision making.
The Mac Serial Number is unique to your Apple Mac Desktop or laptop equipment. Your Mac Serial number does not reveal any personal information about you, but instead helps Solid Rock IT UK to determine useful specification details to support/repair your device specific faults/enquiry.
If you are interested in upgrading your Apple Mac, we use your Mac Serial number to clearly determine the best hard drive, memory type and Operating System for your device.
Also, a broken Mac screen can be problematic and for those customers requiring a replacement, your Mac serial number helps us to locate and price the correct screen for you. If need Mac Support, call us now on 07951 878 703.
Yes, we repair all Apple Mac models, with services available for hardware, software and internet related faults.
View freqently asked for Business IT Support for your business IT services needs as requested by our clients. Let answers to these FAQs help you to address IT services requirements for effective decision making.
Yes. As well as delivering IT Support remotely, our engineers can visit your office to carry out periodic system maintenance and an ad-hoc services that resolve your technology challenges.
We can also provide onsite visits for on-demand project solutions and IT consultancy.
Whenever your have an IT Support problem, you can contact us in the first instance to log a ticket via our IT Support Helpdesk. We can then schedule a session to quickly sort this out for you.
We've made it easy for you you to log your IT Support Ticket.
Yes. Our qualified team of engineers have extensive experience with Apple Mac and Microsoft computers and able to address both hardware and software issues. Many of our clients have a mixture of Windows and Apple Mac systems within their IT environment, which means you are in capable hands.
Yes, if you would like remote support via telephone or direct connection to your computer via the internet, we can help you. This means you can get IT Support for hardware and software challenges anywhere in the world with just a simple contact and internet connection.
View Network Support frequently asked questions for hardware, software and security services as requested by our clients. Let answers to these FAQs help you to address Network services requirements for effective decision making.
We offer a wide variety of network cabling services for home and office needs. Like most entrepreneurs, you may be looking to work from home and setup a home office by converting your garage into an office. Solid Rock IT UK can help you with all aspects fo your network installation and device setup. Whatever your specific network installation needs, simply call us now on 07951 878 703 for help.
View freqently asked for IT Consultancy and technology solutions or strategies as requested by our clients. Let answers to these FAQs help to address your IT consulting requirements for effective decision making.
Yes we do. Solid Rock IT UK offers both on-site and remote support Services for our business and home users. If you have a Windows computer or Mac related issue and need assistance via Remote Support, simply call us today on 07951 878 703 to discuss the details of your specific requirements.
Yes, we offer cloud solution consultancy that can assess your readiness for cloud migration and help your business implement the necessary cut-over strategies based on industry wide cloud adoption framework.
Yes. We have partnered with 3CX for VOIP phone services and our engineers have the exoertise to help you scope, source VOIP handsets and implement the necessary infrastructure and Voice Over IP solutions for your business.
View freqently asked for Wireless Networking as requested by our clients. Let answers to these FAQs help to address your whole home wireless and connectivity requirements for effective IT environment operations.
Wi-Fi will enable you connect your devices to the internet without the use of wires. Having a strong wireless makes it simple to get online. We can help with your wireless network setup and troubleshooting services for whole home WIFI connectivity, so get in touch today.
WIFI makes it easy for you to connect to the internet from anywhere in your home without the need for wire or being near your router. Solid Rock IT UK can help with your wireless network setup and troubleshooting services for whole home WIFI connectivity, so get in touch today.
Choosing an ideal location for your router is a good start fro basic WIFI improvement as this enable devices that are near to easily connect to it.
Installing Wi-Fi boosters can also help for smaller dwellings where wireless improvement just need a basic repeater like powerline adapters to be install signal for better signal coverage. For larger setup or specialist wireless network installation, our team of expert WIFI engineers can conduct a WIFI site survey, design your network solution and complete the installation for you.